Staying on the 60th floor provided a unique view of the industrial side of the city. Compared to other hotels in Taiwan, this hotel stands out positively. The service was attentive, despite a slight hiccup at breakfast. The location is ideal, just a few minutes from San-do subway station and offers a wonderful waterfront experience. The dining options cater to various tastes with a touch of luxury.
Rooms
7.0
My room on the 60th floor offered a different perspective overlooking the industrial side of the city. While not the typical view, I found it intriguing. The room itself was clean and comfortable.
Service
8.0
The service was generally top-notch, although there was a small incident at breakfast where it felt a bit crowded. Nevertheless, the staff's blame on the typhoon from the day before made me empathetic towards the situation.
Location
9.0
The location couldn't be better, just a stone's throw away from San-do subway station and offering a great opportunity for a stroll along the waterfront. The proximity to the exhibition center is an added bonus.
Dining
9.0
The dining experience here is exceptional, offering a variety of culinary choices that cater to different tastes. From Taiwanese to Western, Japanese, and Korean cuisines, my taste buds were truly delighted.
Facilities
9.0
The facilities here are top-notch, providing everything you need for a comfortable stay. From friendly bell staff to convenient valet parking, this hotel has your needs covered.
Peter
United States,
May
2024
7.4/10
I had a mixed experience at the hotel. The room was incredibly spacious with a huge bed, desk, and sofa, but it was shaking at 3 am when the neighbor above was walking. The service was very friendly and helpful, especially during the Typhoon day. The location was good with many tourist attractions nearby, but a bit far from the subway station for lugging luggage around. The dining was decent but not exceptional, slightly more Chinese than expected. The facilities were satisfactory overall.
Rooms
8.0
The room was incredible, very spacious with a huge bed, desk, and sofa.
Service
9.0
The service was very friendly and helpful, especially during the Typhoon day.
Location
7.0
The location was good as it is close to lots of tourist attractions and offers a perfect view.
Dining
6.0
The dining experience was okay, but slightly more Chinese than expected.
Facilities
7.0
The facilities met my expectations.
Mary
United States,
May
2024
7.2/10
Staying on the 62nd floor, the rooms were a bit worn out but well equipped. It would have been better if these facilities were included in the hotel charge instead of an extra $300. The service was very efficient in arranging courier service to deliver items to our hotel in Taipei. While helpful and professional, it lacked the extreme friendliness found in other Taiwan hotels. The location, about 15 minutes from the nearest subway station, made traveling with luggage a hassle for MRT users. The dining experience was mediocre for a 5-star hotel with nothing too special, even though it had a nice view. The facilities were excellent with a good location close to the San-do subway station and the convention center.
Rooms
7.0
The rooms on the 62nd floor were well equipped but a bit worn out.
Service
8.0
The service was very efficient in arranging courier service to deliver items to our hotel in Taipei. Staff was helpful and professional but not extremely friendly compared to other hotels in Taiwan.
Location
6.0
The location was around 15 minutes from the nearest subway station, making it a hassle for MRT users with luggage. However, it was conveniently close to the convention center.
Dining
6.0
The dining was mediocre for a 5-star hotel, lacking special options despite a nice view. The focaccia bread was a highlight.
Facilities
9.0
The facilities were excellent with a good location close to the San-do subway station and convention center.
Patricia
United States,
April
2024
5.6/10
I had a mixed experience at this hotel. The rooms were clean and spacious with a spectacular view, but unfortunately, they were not up to par. The location, while being in the low parts of the tall building of Taiwan, offered some nice perks but also had its drawbacks.
Rooms
5.0
The rooms were clean and spacious with a spectacular view, but were very bad.
Service
7.0
The service seemed very unnatural, like playing a role, but the staff turned out to be friendly and helpful overall.
Location
6.0
The location was about 15 minutes from the nearest subway station, making traveling with luggage a hassle if using the MRT, but it was nice to be close to the convention center.
Dining
5.0
The dining options were nothing too special but the service tried to make it a pleasant experience.
Facilities
6.0
The facilities were average, not standing out particularly.
Ron
United States,
February
2024
6.6/10
I had a mixed experience at this hotel. While the rooms were spacious and comfortable, overlooking the industrial side of the city, the dining options were limited. The service was average, with one incident regarding payment during my stay. However, the convenient location near transportation and shopping areas was a highlight.
Rooms
7.0
The room I stayed in was big enough and very comfortable, although it faced the industrial side of the city.
Service
6.0
The service was decent overall, but there was one incident where the manager refused payment due to the note's age.
Location
8.0
The hotel's location was convenient, close to the light rail, C-bike spot, and a shopping mall.
Dining
5.0
The dining options were below expectations, with limited food choices compared to other places I've visited.
Facilities
7.0
The hotel offered basic facilities, nothing extraordinary, but sufficient for a comfortable stay.
Convenient location
Limited dining options
Robert
United States,
February
2024
5.4/10
The hotel rooms, while large, were dated and not recommended by Booking. They were difficult to clean properly, and every time I turned on the AC, they smelled of smoke. However, the location was convenient, being just a short walk from the MRT and close to various tourist attractions. The dining experience was average with limited options, and the facilities were like a maze but held in a spacious area.
Rooms
5.0
The rooms, despite being large, were dated and challenging to clean properly.
Service
5.0
The service was not exceptional; staff were not extremely friendly or helpful.
Location
7.0
The hotel's location was convenient, with easy access to public transport and tourist spots.
Dining
5.0
The dining room was average with limited choices and a confusing layout.
Facilities
6.0
The hotel facilities were like a maze but held in a spacious area.
convenient location
dated rooms
Cliff
United States,
November
2023
7.0/10
Staying on the 60th floor was a real treat; however, the extra charge to use the large bed was a downside. The rooms are spacious and I loved the daily fruit treats provided. Service was a mix of friendly and professional but could use some improvement in communication. The location was convenient for tourists but somewhat of a hassle for MRT travelers with luggage. Dining options were Chinese-focused and lacked western choices. The hotel's facilities were satisfactory, but improvements could be made in certain areas.
Rooms
8.0
The rooms are huge and come with a large bed. It would have been better if the extra charge was included in the hotel fee.
Service
7.0
The service was a mixed bag - friendly and helpful at times but could be more customer-focused.
Location
7.0
The location is good, close to many tourist attractions, but a bit challenging for MRT travelers with luggage.
Dining
6.0
Dining options were Chinese-oriented with limited western choices.
Facilities
7.0
The facilities met basic needs but could use some enhancements for a better overall experience.
Albert
United States,
September
2023
8.2/10
I had a great stay at the hotel, enjoying spacious and clean rooms on the 47th floor with comfortable amenities. The friendly and helpful service added a personal touch to my experience. The location is ideal, close to many tourist spots but a bit of a walk from the subway station. Despite the limited dining options, the nice views of the harbor made up for it. The facilities were well-maintained, providing a satisfying experience overall.
Rooms
9.0
The rooms are spacious, clean, and comfortable with beautiful harbor views.
Service
9.0
The staff is very friendly and helpful, going the extra mile to assist guests.
Location
8.0
The hotel's location is good, near various tourist attractions and offering perfect views.
Dining
7.0
While the dining style may be more local, the ambiance and views are pleasing.
Facilities
8.0
The facilities are well-equipped and well-maintained, ensuring a comfortable stay.
Edward
United States,
September
2023
6.0/10
The hotel offers clean rooms with basic amenities but has a persistent smoke smell when the AC is on. The staff efficiently arranged courier service despite blaming the previous day's typhoon. The location is convenient, although a bit far from the nightlife. Dining options lack value for money, and the facilities are down-ew.
Rooms
7.0
Service
6.0
The restaurant efficiently arranged courier service, although there was some blame on the previous day's typhoon.
Location
8.0
The location is not bad, around a 10-minute walk from the MRT station. However, the distance from the nightlife may be a drawback.
Dining
5.0
The dining experience, in Taiwanese standards, wasn't worth it, offering limited options for the price.
Facilities
5.0
The facilities are down-ew, reflecting a mixed experience with the overall amenities.
Ronald
United States,
August
2023
7.0/10
The family suite rooms are very comfortable, though they seem a bit tired now compared to their original state. The service at the hotel was not as friendly as I would have liked in Taiwan. The location is convenient, although a bit far from the nightlife. The dining options offered delicious food with a wide variety. Overall, a decent stay with some areas that could be improved.
Rooms
7.0
The family suite rooms were very comfortable.
Service
6.0
The service was not as friendly as expected in Taiwan.
Location
7.0
The location is convenient, though a bit far from the nightlife.
Dining
8.0
The dining options offered delicious food with a wide variety.
Facilities
7.0
The facilities were adequate for a comfortable stay.
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